| Job Title: |
|
Phone Banking Officer |
| Category: |
|
Client Services |
| Total Positions: |
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22 |
| Job Location: |
|
Karachi |
| Gender: |
|
No Preference |
| Age: |
|
23 to 31 years |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
Fresh |
| Salary Range: |
|
PKR 20,000 to 25,000 per Month |
| Apply By: |
|
Feb 16, 2022 |
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| Job Description: |
- Manage large amounts of incoming phone calls.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
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| Company Information |
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Company Name: Prime Human Resource Services (Pvt) Ltd
Company Description:
We are driven by the belief that organizations deserve powerful yet flexible solutions to manage non-core but mission critical processes such as Payroll, Human Resources, Time and Attendance.
With over 5 years experience in business solutions, our team has tailored a payroll service to the unique needs of small, mid-sized and large businesses.
We are confident we can achieve our vision. Thanks to our singular focus on using cutting edge technology to always deliver cost effective solutions accurately & on time, allowing companies to focus on their bottom line. We do this by building value-added relationships with our clients.
This means that when you partner with Prime HR, you can be confident that your payroll is accurate, on time and serviced in a way that will exceed your expectations.
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